Welcome to FRK Store. These Terms of Service govern your access to and use of our website, products, and related services. By browsing our website or placing an order, you agree to these terms and any policies referenced on this page.
Please read these terms carefully before using our website or making a purchase. If you do not agree to the applicable terms, please do not use our services.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of our services. You must not attempt to gain unauthorised access to our systems or misuse the website.
2. Eligibility and Account Information
By using our website or placing an order, you confirm that you are legally permitted to do so under the laws that apply to you. If you create an account or provide information during checkout, you agree to provide information that is accurate and kept reasonably up to date.
You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account, subject to applicable law.
3. Products and Product Information
We aim to present product descriptions, photographs, prices, and other details as accurately as reasonably possible. Product colours and appearance may vary depending on lighting, photography, and device settings.
Product availability, descriptions, and other details may change. Please review the individual product page carefully before placing an order, and contact us if you need clarification.
4. Prices, Taxes, and Payments
Prices, applicable taxes, shipping charges, and available payment methods are displayed during the shopping and checkout process, where applicable. The total payable amount should be reviewed before submitting an order.
Payments may be processed by third-party payment providers under their applicable terms and privacy practices. FRK Store does not control the independent operation of those providers.
5. Orders and Acceptance
Submitting an order is a request to purchase the selected products. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.
If an order cannot be fulfilled, we will handle the issue and any applicable refund in accordance with our policies and applicable law. We may contact you if clarification is needed about your order.
6. Shipping and Delivery
Available shipping options, charges, and estimated delivery information are shown during checkout or communicated through order-related messages, where available. Delivery estimates are not guaranteed unless expressly stated otherwise.
For further information, please review our Shipping & Delivery page.
7. Returns, Exchanges, and Refunds
Return eligibility, exchange options, and refund procedures are governed by our applicable return policy and the laws that apply to your purchase. Please review the relevant terms before requesting a return or exchange.
Visit our Returns & Exchanges page for further information.
8. Promotions and Discount Codes
Promotional offers and discount codes may be subject to specific conditions, including eligibility, validity periods, product exclusions, and minimum purchase requirements. Any conditions communicated with a promotion form part of that offer.
Unless expressly stated otherwise, promotions should not be assumed to be combinable with other offers.
9. Intellectual Property
Website content, including text, graphics, photographs, logos, product imagery, design elements, and other materials, may be owned by FRK Store or its respective licensors and protected by intellectual property laws.
You may browse the website and use it for personal, lawful shopping purposes. You must not reproduce, distribute, modify, or commercially use protected content without the required permission, except where permitted by law.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services. These are provided for convenience or to support store functionality. Third-party services may have their own terms and privacy policies, which you should review separately.
11. Errors and Website Availability
We make reasonable efforts to keep website information current and services available. However, occasional errors, interruptions, or inaccuracies may occur. Where necessary, we will take reasonable steps to address material errors or service issues.
12. Disclaimer and Liability
To the extent permitted by applicable law, the website and its content are provided subject to the terms stated here. Nothing in these terms excludes or limits a right, guarantee, or liability that cannot lawfully be excluded or limited.
Any limitations or exclusions of liability must be interpreted subject to applicable consumer-protection laws and other mandatory legal requirements.
13. Privacy
Our handling of personal information is described in our Privacy Policy. By using our website, you acknowledge that you should review that policy to understand how personal information may be handled.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our operations, website, or legal requirements. Updated terms will be posted on this page with a revised date. Changes will apply as permitted by applicable law.
15. Governing Law
These terms are subject to applicable law. Before publication, FRK Store should specify the appropriate governing law and dispute resolution provisions based on its legal business location and applicable consumer-protection requirements.
16. Contact Us
If you have questions about these Terms of Service, please contact us through our Contact Us page.