We want your FRK Store order to arrive smoothly and be ready to find its place in your home. Here’s what to know about order processing, delivery updates, and tracking your purchase.
Order Processing
After placing your order, please allow time for it to be processed before dispatch. Processing and dispatch timelines may vary depending on the item and order circumstances.
Shipping & Delivery
Available shipping methods, delivery estimates, and applicable shipping charges are shown during checkout where available. Delivery timing may vary depending on the destination and carrier.
Order Tracking
If tracking information is provided for your shipment, use the tracking link in your shipping confirmation to follow its progress. Tracking updates may take some time to appear after dispatch.
Delivery Issues
If your order appears delayed, the tracking information has not updated, or your package has not arrived as expected, contact us with your order number so we can help.
Before You Place Your Order
- Check that your shipping address and contact details are correct.
- Review the shipping options and charges displayed at checkout.
- Keep your order confirmation for reference.
- Check your shipping confirmation for tracking details, if available.
Need Help With a Delivery?
Contact our team with your order number and a brief description of the issue. This helps us understand your enquiry and assist you.
Questions About Your Order?
We’re here to help with shipping, tracking, and delivery enquiries.
Contact Us